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Automation, integrations, and the records they need

The build is the easy half. What decides whether it survives an audit is what was written down before it went live.

An automation is a processing operation. That sentence is the whole of the compliance content on this subject, and it is the one thing an implementer usually has not thought about, because the work looks like plumbing and plumbing does not normally have a legal basis.

The articles below are about both halves: what it actually takes to connect the systems, and the short list of things that have to exist on paper before an automated process that touches personal data is allowed to run.

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