Topic
Automation, integrations, and the records they need
The build is the easy half. What decides whether it survives an audit is what was written down before it went live.
If an automation uses personal data, the law treats it like any other use of that data. It needs a lawful reason to use the data (a legal basis) and a written record, both in place before it runs.
The articles below cover both halves: what it takes to connect the systems, and the short list of things you need in writing before an automation that uses personal data can run.